The Health Insurance Portability and Accountability Act (HIPAA) is a U.S. federal law that sets rigorous standards for safeguarding Protected Health Information (PHI) and Electronic Protected Health Information (ePHI). Atain is HIPAA certified organization, compliant with Privacy rules & Security rules, implemented robust policies & procedure with respect to Administrative, Physical and Technical safeguards to ensure the confidentiality, integrity, and availability of sensitive health data.
The Payment Card Industry Data Security Standard (PCI DSS) focuses on protecting payment card data and ensuring that systems are robust against potential security threats and facilitate the broad adoption of consistent data security measures globally. PCI DSS provides a baseline of technical and operational requirements and guarantees that Atain meets the latest and most stringent security requirements designed to protect account data and secure other elements in the payment ecosystem.
Atain has implemented a robust Information Security Management System (ISMS) that complies with the requirements of ISO 27001:2022. The comprehensive ISMS deployment safeguards the confidentiality, integrity & availability of all information related to customers, employees & organization. Atain is audited by an external certifying agency annually. Basis the audits outcome and compliance to the standards, Atain is recognized as ISO 27001:2013 certified organization.
Atain is proud to be an ISO/IEC 42001 certified organization, reflecting our commitment to responsible and trustworthy AI management. This certification demonstrates our adherence to global standards for AI governance, risk management, transparency, and ethical use. By aligning with ISO/IEC 42001, we ensure our AI‑driven processes are secure, reliable, and built on accountability—delivering consistent value with integrity and compliance.
Atain is dedicated to not only meeting but surpassing quality expectations by implementing a proactive Quality Management System (QMS) framework aligned with ISO 9001:2015. This framework is designed to Understand and Address Needs by Identifying and comprehending the needs and expectations of all relevant interested parties, including customers, suppliers, and other stakeholders.
This standard enables us to Manage Risks and Opportunities better by focusing on both risks and opportunities to anticipate potential challenges and leverage opportunities for continuous improvement in performance and quality, it also Ensure Consistent Quality is met by delivering products and services that consistently adhere to agreed-upon quality specifications and comply with all applicable requirements, reinforcing Atain commitment to quality and customer satisfaction. By adhering to this comprehensive approach, aims to enhance its operational excellence and maintain high standards of quality in all its endeavors.
Atain is a CMMI Level 5 certified company that demonstrates specific compliance to CMMI- SVC (Services). Maturity Level 5 is the highest maturity level of the CMMI which indicates Atain commitment to perform at an “optimizing” level and to continually improve its processes based on CMMI practices, and continuously evolve to adapt to changing needs of the stakeholders and customers.
Atain is annually audited by an independent audit firm to conduct a Type II International Standard on Assurance Engagements (ISAE) 3402 attestation for IT General Controls (e.g. Software Development Practices, Infrastructure Support Group (ISG), Information Security, Physical, Hiring and On boarding along with Training controls) of Atain delivery locations to help its customer comply with the Sarbanes Oxley Act.
Service Organization Control (SOC) reports – as per the defined standards of American Institute of Certified Public Accountants (AICPA) are internal control reports on the offerings furnished by a service organization, which provides important information for users to appraise the risks involved with an outsourced service. Atain is audited by an external agency annually. Atain’s India, Manila, Kuala Lumpur, China, Colombia & Bucharest centers are attested on SOC examination standards.
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